Privacy Policy

Data Controller:
Minna Mäkinen
Business ID: 3196433-9
Postal Address: Kuusmiehenkaari 12 B 4, 00670 Helsinki, Finland

Contact Person for the Register:
Minna Mäkinen, Kristallikimara

Purpose of the Register and Data Collection:
The personal data in the register is used for communication and maintaining the customer relationship. The individual agrees to the use of email marketing and marketing research materials through the email list.

Contents of the Register:
The following data is collected:

  • First name

  • Email address

  • Emails sent to the list

  • User consents

  • Customer relationship maintenance data

  • User ID and password of individuals who participated in online courses

Disclosure of Personal Data:
The collection of the email list is managed via Thinkific, which will transfer the user’s first name and email address.

Sources of the Register’s Data:
Personal data is collected if an individual subscribes to the newsletter or downloads free materials.

Data Security and Breaches:
Kristallikimara cannot guarantee 100% security. If a data security breach occurs, users will be informed so they can take the necessary protective actions.

User's Responsibilities:
Users must ensure the security of their accounts and devices by using sufficiently complex passwords, changing them regularly, and keeping them secure.

User's Rights:
The user has the following rights:

  • Right to access information

  • Right to restrict processing

  • Right to rectification

  • Right to be forgotten

  • Right to withdraw consent

  • Right to data portability

Links to Third-Party Websites:
Free guides and newsletters may contain links to third-party websites. These linked websites are not under the control of Kristallikimara, and we are not responsible for the content of those websites or any links they may contain.

Cookies:
By using the website, you consent to the use of cookies in the manner described on this site.
The company uses:

  • Login and activity cookies (e.g., saving settings upon login)

  • Analytical cookies (Google Analytics, to improve the website’s functionality)

  • Targeted or advertising cookies (Facebook and Google, for cost-effective advertising, not containing personal data)

You have the right to delete cookies and block their use through your browser. If you do not accept the use of cookies on the site, you must stop using the site.

Further Information:
For questions related to the register, you can contact us via email: [email protected]
The Privacy Policy has been updated to comply with GDPR requirements as of 09.04.2025

erms and Conditions
Effective from 09.04.2025.

  1. Service Provider
    Business name: Kristallikimara
    VAT number: 3196433-9
    Minna Mäkinen
    Kuusmiehenkaari 12 b 4
    00670 Helsinki, Finalnd

  2. General
    These terms apply to the relationship between the customer (consumer, business, or organization) and Kristallikimara Minna Mäkinen, which provides digital content services (e.g., online courses).

  3. Agreement Duration
    The agreement between the customer and Kristallikimara is a one-time contract, formed when the customer purchases a service. There are no ongoing obligations or monthly payments. The contract ends once the service is completed.

  4. Prices
    The company reserves the right to change prices for services. The price displayed in the online store is the applicable price for the service.

  5. Payment Terms
    Multiple payment methods are available (bank transfers, credit cards). Payments are processed through Thinkific payments. In case of overdue or unpaid invoices, collection services may be used. The customer’s access to services may be suspended if payments are not made on time. The customer is still obligated to pay for the service.

  6. Installment Payments
    Installments allow the customer to pay for services in installments. The first payment is made at the time of purchase, with subsequent payments due monthly. If an installment payment fails, access to the service is immediately suspended until the outstanding payment is made.

  7. Access to Services
    Once purchased, the customer gains access to the service as long as it remains available. The service access is personal and non-transferable. Sharing or distributing access is a breach of the agreement and may result in service termination.

  8. Service Availability and Functionality
    Using the service requires registration on the course platform. The customer must provide accurate personal information and ensure its correctness.

  9. Changes to Terms
    The company reserves the right to change the terms and conditions. The customer is responsible for reviewing these terms and deciding whether to continue using the services.

  10. Cancellation Policy
    Customers do not have a right to cancel the purchase due to immediate access to digital content, unless stated otherwise by the company. Business and organizational customers also have no right to cancel.

  11. Satisfaction Guarantee
    The customer may request a refund within 14 days if they are dissatisfied with the service, provided they meet specific conditions outlined in the terms. The satisfaction guarantee does not apply to lack of time or energy.

  12. Data Protection
    The company complies with privacy laws regarding data collection and processing. A privacy policy is available on the company’s website.

  13. Limitation of Liability
    The company is not liable for any indirect or direct damages related to orders, deliveries, or use of services, except as mandated by mandatory consumer protection laws.

  14. Disputes and Governing Law
    If disputes arise, they will be resolved through negotiations. If unresolved, the customer may contact the Consumer Disputes Board (www.kuluttajariita.fi). Finnish law applies, and disputes will be settled in the company's home court.